Terms and Conditions
These conditions form the agreement between you and Kingdom Casino from the moment you open an account. Registering, depositing or placing a stake confirms
These conditions form the agreement between you and Kingdom Casino from the moment you open an account. Registering, depositing or placing a stake confirms that you accept them in full.
- Licensing status and jurisdiction
Kingdom Casino provides its services under licence number ALSI-202409012-FI1, granted by the Anjouan Gaming Authority in the Union of the Comoros. This is an offshore licence. Kingdom Casino does not hold and has never held a licence from the UK Gambling Commission, and no representation to the contrary made by any affiliate, review site or advertisement is authorised by us.
Gambling law differs by territory and it is your responsibility, not ours, to establish whether using this site is lawful where you live. We may block registrations or restrict deposits from particular countries at any time and without prior notice. Where a jurisdiction is restricted, stakes placed from it may be voided.
This agreement is governed by the laws applicable to the licensing jurisdiction. Disputes that cannot be settled through our internal complaints procedure fall to the Anjouan Gaming Authority. UK claimants should note that the alternative dispute resolution schemes and the Gambling Commission complaints route available against UK-licensed operators do not extend to accounts held here.
- Registration, verification and account security
You must be at least 18 years old, act on your own behalf and register in your own legal name. One account per person, household, IP address and payment method is permitted. Duplicate accounts are closed and any balance derived from bonus play on them is forfeited.
Documentary verification of identity, address and payment ownership is required before a first withdrawal, and may be requested again where deposit volumes rise, a new payment method is added or a sanctions screening flag is raised. Withdrawals stay pending until verification completes.
You are responsible for the confidentiality of your credentials and for all activity conducted through your account, whether authorised by you or not. Suspected compromise must be reported to support immediately; we will suspend access while the matter is investigated.
Deliberately supplying false registration details, using a payment instrument you do not own, or opening an account while subject to a self-exclusion you agreed with us is a material breach and permits closure with forfeiture of winnings, subject to return of verified deposits at our discretion.
- Deposits, withdrawals and dormant balances
Funds credited to your account are held for the purpose of play. They do not accrue interest, are not deposits in the banking sense, and are not covered by any deposit guarantee or compensation scheme. Kingdom Casino is not a financial institution and no client-money segregation obligation of the kind imposed on UK-licensed operators applies.
Withdrawals are returned to the source of the original deposit wherever technically possible. Standard processing takes up to three business days after approval, with the receiving provider adding its own settlement time. Minimum and maximum withdrawal limits, including any monthly cap on large wins, are shown in the cashier and form part of these terms.
Deposits must be wagered at least once before withdrawal. Depositing and immediately requesting a withdrawal without meaningful play may be treated as an attempted transfer of value and refused, with the funds returned to source after review.
An account with no login for 12 consecutive months is classed as dormant and an administrative fee may be applied monthly against any remaining balance, up to but never beyond that balance. Reactivation stops the fee; it does not refund fees already charged.
- Bonuses, wagering and prohibited play
Every promotion carries its own terms, published alongside the offer, and those terms take precedence over this section where they conflict. Typical conditions include a minimum qualifying deposit, a wagering multiplier applied to bonus funds, a maximum stake per round while a bonus is active, a cap on convertible winnings, and an expiry date.
Games contribute to wagering at differing rates. Slots ordinarily count at full value while table games, video poker and live dealer content contribute at a reduced rate or not at all. Contribution tables are published on the promotions page and may be revised for future offers.
Low-risk or equal-bet patterns designed to clear wagering without genuine exposure — covering both sides of a roulette table, hedging across correlated outcomes, or exploiting a bonus-buy feature contrary to the offer terms — will void the bonus and any winnings derived from it.
Where we identify coordinated activity across multiple accounts, use of automated software or emulators, exploitation of a software defect, or collusion in multiplayer formats, we may void the affected wagers, close the accounts and withhold the balance pending investigation. Findings are reported to the regulator where required.
- Malfunctions, changes and limitation of liability
A malfunction voids all pays and plays. Where a game, random number generator or payment interface fails, we reserve the right to reverse the affected transactions and restore the account to its prior state. Records held on our servers are the authoritative account of play; a display shown on your device is not.
Access may be interrupted for maintenance, security response, provider outages or regulatory instruction. We do not guarantee continuous availability and are not liable for losses arising from interruption, latency or connectivity failures on your side of the connection.
Our aggregate liability to you in connection with the service is limited to the balance in your account at the time the claim arises. We exclude liability for indirect, consequential or reputational loss, for lost opportunity, and for any amount you have staked in the ordinary course of play, to the fullest extent the applicable law permits.
We may amend these terms to reflect regulatory change, product change or operational need. Revisions take effect on publication and the revision date at the top of this page is updated accordingly. Continued use after publication is acceptance; if you do not accept a revision, close your account and withdraw any remaining balance.
Who to contact
- Kingdom Casino support — live chat and email, available 24/7 from the help centre
- Complaints escalation — written submission to the Kingdom Casino complaints desk, acknowledged within 72 hours
- Anjouan Gaming Authority — regulator of record for licence ALSI-202409012-FI1 and final route for unresolved disputes
Kingdom Casino operates under an Anjouan (Comoros) licence and is not regulated by the UK Gambling Commission. Players from the United Kingdom do not receive UKGC protections, GAMSTOP self-exclusion coverage, client-funds segregation or access to UKGC-approved dispute resolution. Gambling carries financial risk — never stake more than you can afford to lose. 18+.
